About Doctor.One
Imagine this: You’re living with diabetes. Your last doctor’s appointment was weeks ago, and your next one is still far away. In between, questions come up, symptoms change, doubts appear—but the system isn’t really designed to support you in those moments. For many patients, care is still fragmented, reactive, and difficult to navigate.
This is the reality for millions of people with chronic conditions—and this is exactly what we’re changing.
Doctor.One is a Polish health-tech startup that has raised $4M (led by one of Germany’s leading healthcare investors, YZR Capital) to rethink how care is delivered and experienced. We’re building a model of continuous, relationship-based care—supported by technology—that connects patients and doctors beyond traditional visits and enables more proactive, personalized support.
We design clinical services that bring together digital tools, care teams, and workflows into one cohesive experience. Our goal is to make care more accessible, more human, and better aligned with real patient and HCP needs—while thoughtfully leveraging technology, including AI, where it genuinely improves outcomes and efficiency.
Here’s what we believe: even in a world increasingly shaped by AI, healthcare must remain deeply human. Technology should support clinicians and patients—not replace the trust, empathy, and relationships at the core of care.
We’re a team of ~25 people on a mission to redesign how healthcare works—so that patients feel supported, clinicians can deliver better care, and the system works more smoothly for everyone involved.
Does this resonate with you? Keep reading.
About the CX team
We’re building our CX and Service Design capabilities to shape how care is experienced end-to-end, and you’ll play a key role in this journey. You’ll work closely with our product, clinical, operations, and growth teams, helping design and evolve how our services actually work in real life—from both the patient and healthcare professional perspective.
Here’s the challenge: We’re redesigning how care is delivered between visits, in a system that was never built for continuity. Your job? Understand the real needs of patients and clinicians, map and improve service journeys, and design solutions that connect digital tools, clinical workflows, and human interactions into one cohesive experience.
This is not just about designing features—it’s about shaping how care happens.
Polish
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