Account Manager - Match2Pay

Warszawa, Limassol · Sales_CY

Oferty pracy Account Manager - Match2Pay

Account Manager - Match2Pay

Match-Trade Technologies is a fully integrated forex technology provider and creator of the Match-Trader platform. The company has been operating globally since 2013 and offers a variety of services. These services include a platform server with multiple APIs to fit Match-Trader into existing ecosystems, all-inclusive White Labels with Client Office for traders, and Forex CRM for Brokers. Match-Trade Technologies has offices in several countries, including Cyprus (Nicosia & Limassol), Poland (Warsaw & Poznan), and UAE.

Currently we are searching for the Account Manager for the crypto payment processor Match2Pay catering to the Forex/CFD Brokers and Prop Trading firms. Match2Pay is an established virtual asset service provider with existing clients and technology provided by Match-Trade Technologies. Match2Pay focuses on fully automated processing of crypto payments for the brokers and on selling technology to other VASPs.

Wymagania

Minimum 2 years of experience in account management, business development, or client-facing roles.
Background in payments, PSPs, or crypto gateways strongly preferred.
Experience from related industries (Forex/CFD payments side, iGaming payments, e-commerce payments, or B2B payment orchestration) also considered valuable.
Strong understanding of transaction flows, payment volumes, and related financial metrics.
Excellent communication skills in fluent English (both written and spoken).
Additional languages are a plus but not required.
Ability to organize and prioritize across a large client portfolio.
Analytical mindset with the ability to identify growth opportunities.
Ability to work on-site from our Limassol office or alternatively from our Warsaw office, if based there.

Obowiązki

Client Relationship Management

Act as the primary point of contact for active clients.
Develop strong, trusted relationships with client stakeholders.
Conduct regular check-ins and business review meetings.

Retention & Risk Monitoring

Monitor client activity and transaction volumes regularly.
Identify and flag declining activity early.
Proactively engage clients at risk of disengagement.

Issue Resolution

Coordinate with product, technical, and operations teams to resolve client-reported issues promptly.
Provide support in optimizing client usage of Match2Pay services.

Growth & Upsell

Identify opportunities to expand services, settlement options, or network support
Share client feedback with internal teams to improve product-market fit.

Reporting

Maintain detailed notes on client accounts, action items, and escalations.
Report client status and retention metrics to leadership regularly.

Oferujemy

Competitive salary and growth oriented remuneration
21 days of annual leave, 15 days of paid sick leave
Being able to participate in both local and international industry events
Budget for team building activities
Community of people driven by the industry who can share a lot of their experience and give valuable advices
Full ownership of your role and the ability to make a significant impact

Interested? Send us your CV - we want to meet you!

Please be advised that the data administrator is Match-Trade Technologies. Your personal data will be processed only for the purpose of this recruitment process. If you want us to process your personal data also for the purpose of future recruitment processes in Match-Trade Technologies, please add the following consent to your application or send it to us in a message: “I agree to processing of my personal data by Match-Trade Technologies for the purpose of future recruitment processes”. The consent to the processing of personal data may be withdrawn at any time by sending a request to: [email protected].

Aplikuj teraz

Otwarte wakaty

Praca stacjonarna: Limassol, Warszawa

Stanowisko

Account Manager

Dział

Sales_CY

Osoby kontaktowe

Karyna Sai

International Recruiter & HR Specialist

Udostępnij ofertę